Technology keeps developing at a pace very difficult to keep up with. The internet, specifically, has revolutionised the way in which people communicate, shop and market their products and services. With this revolutionary new tools have come new challenges, however. Competition is incredibly ferocious and only companies with superior communication abilities can hope to stay ahead of the competition. Vancouver BC businesses, for example, have learned that they need state of the art business telephone systems in order to compete globally.
Great strides have been made in telecommunications. Modern PABX installations offer users a host of features that allow them to communicate effectively and reliably. Users can transfer calls, place callers on hold and even conduct conference calls. In many cases callers can exercise options by listening to a menu of available actions and then get transferred to an appropriate person or department by simply pressing a button.
PABX installations were revolutionary in their day but for many companies they simply do not offer a communications edge any longer. Its singe biggest drawback is the fact that users must be available at an extension in order to communicate. This means that users away from their desks are also out of touch. Callers are forced to leave messages and, of course, messages are not always correctly delayed.
Another important drawback of PABX installations is that they are expensive to install and to maintain. Large businesses need an installation at every branch or site. This means that multiple installations must be maintained. If a single unit is down, communication across the board is negatively influenced. Multiple installations also necessitate employing an operator at every site and branch. This can be very costly.
VoIP service providers say that their solutions overcome all the drawbacks of PABX and that they offer features previously undreamed of. VoIP uses the internet as a communications platform and can therefore be used anywhere as long as there is access to the internet. The platform is hosted by the service provider, which means that the client always has access to the latest upgrades and features. Only one installation is required, regardless of how many remote sites the client have.
Those that have switched to VoIP knew from the word go that they will be saving money. However, many new clients are surprised to find out just how much they save. Some companies have saved up to half of their previous communications bills. When considering the cheaper maintenance and the fact that it is not necessary to employ an operator at every site the savings can become truly remarkable.
VoIP also offer many features unmatched by traditional installations. Users can transfer calls from one site to another, even if the other site is geographically far away. This means that employees are able to move away from their desks without ever being out of touch. This leads to higher productivity and higher levels of customer satisfaction.
VoIP will no doubt continue to make inroads against traditional communication systems. It offers superior features and it is cheaper. It may be possible for this service to become the standard communication method of the future.
Great strides have been made in telecommunications. Modern PABX installations offer users a host of features that allow them to communicate effectively and reliably. Users can transfer calls, place callers on hold and even conduct conference calls. In many cases callers can exercise options by listening to a menu of available actions and then get transferred to an appropriate person or department by simply pressing a button.
PABX installations were revolutionary in their day but for many companies they simply do not offer a communications edge any longer. Its singe biggest drawback is the fact that users must be available at an extension in order to communicate. This means that users away from their desks are also out of touch. Callers are forced to leave messages and, of course, messages are not always correctly delayed.
Another important drawback of PABX installations is that they are expensive to install and to maintain. Large businesses need an installation at every branch or site. This means that multiple installations must be maintained. If a single unit is down, communication across the board is negatively influenced. Multiple installations also necessitate employing an operator at every site and branch. This can be very costly.
VoIP service providers say that their solutions overcome all the drawbacks of PABX and that they offer features previously undreamed of. VoIP uses the internet as a communications platform and can therefore be used anywhere as long as there is access to the internet. The platform is hosted by the service provider, which means that the client always has access to the latest upgrades and features. Only one installation is required, regardless of how many remote sites the client have.
Those that have switched to VoIP knew from the word go that they will be saving money. However, many new clients are surprised to find out just how much they save. Some companies have saved up to half of their previous communications bills. When considering the cheaper maintenance and the fact that it is not necessary to employ an operator at every site the savings can become truly remarkable.
VoIP also offer many features unmatched by traditional installations. Users can transfer calls from one site to another, even if the other site is geographically far away. This means that employees are able to move away from their desks without ever being out of touch. This leads to higher productivity and higher levels of customer satisfaction.
VoIP will no doubt continue to make inroads against traditional communication systems. It offers superior features and it is cheaper. It may be possible for this service to become the standard communication method of the future.
About the Author:
You can visit www.datacomsolutions.ca for more helpful information about Why It May Be Necessary To Switch Business Telephone Systems.
